Popular products from Urbyn Skyy
I completed my order and forgot to add the bundle code
When placing an order, the bundle code has to be applied at checkout in order to receive the discount. If the order is completed without the bundle code, the order will not be discounted and the discount will not be applied once the order is completed.
How long does it take for me to receive my package?
Order usually ship within 2-3 business days from the time of the order. Once shipped, packages may take 3-5 business days for delivery, depending on the shipping carrier.
I placed an order and I haven't received my order confirmation
You should receive a confirmation email to the address used at the time the order was placed. Check your spam folder to make sure you didn't overlook the confirmation email.
I placed an order but I haven't received my tracking number
When an order is placed, it can take 2-3 business days for the order to be shipped. Once the order is shipped, an email will be sent to the address used when the order was placed providing the shipping carrier and tracking number.
I tracked my package and it shows delivered, but I didn't receive my package
If you have tracked your package and it shows delivered, please double check your delivery address to make sure you haven't overlooked your package. if you are still having issues locating the package, please reach out to the shipping carrier to locate the missing package or communicate with the delivery driver to locate the package.